A real person reads it and replies. Not an automatic acknowledgment.
We suggest a time to come and look, or answer straight away if we can.
If it turns out we are not the right people, we will say so and suggest who is.
A product listing. Pick the source (all, featured, new, related, a category) and grid or rail.
Products a few at a time, with Previous and Next. Set how many to load on the repeat.